|Help - Username / Password Sign In|
Retrieving your Username or resetting your Password is an easy, automated process on our website. The only important thing to know is that the password reset e-mail will be sent to the e-mail address that's in your member profile on our website. If you don't have access to that mailbox, then you won't be able to perform a password reset. You'll need to contact us and have an administrator manually reconfigure your account.
Step 1 - Go To The Forgot Your Username or Password? Page
Click here to go to the Forgot Your Username or Password? page (opens new browser tab)
Step 2 - Enter Your Username or Email Address
You'll be taken to the Forgot your Username or Password? page below.
Step 3 - Reset E-mail
You'll then receive an automated e-mail from our website. Check your junk or spam folder if you don't see the e-mail.
Step 4 - Enter Your New Password
Step 5 - Resetting Your Password Confirmation Screen
The Resetting Your Password Confirmation Screen will state that Your password was reset! This screen will display your Username circled below in red. So if you don't remember you username, this is where you'll retrieve it - there's no need to contact us for username retrieval.
Click on the link Click here to sign in and you'll be redirected to the Sign In screen where you'll enter your Username and Password to sign In.